Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Welcome!

TURNAROUND TIME: Current turnaround time: 10-14 BUSINESS DAYS + first class shipping.

If you need something sooner, please message us with the request prior to purchase!

Please read the shop policies as it will help us all get the information correct to delivery your items to you as soon and as smoothly as possible.

Thank you for shopping with us here at NomiLu!

Payments

Credit/Debit/PayPal/Etsy Giftcards are all accepted

Shipping

REGULAR SHIPPING: First Class Mail shipping: 3-5 business days (with a 10-14 Business day turnaround)

Available UPGRADE: Priority Mail Shipping: 1-3 business days (2-5 day turnaround)

INTERNATIONAL ORDERS: regular 10-14 day turnaround with a 1-2 week shipping (depending on location and customs). If package is held up at customs, we are not responsible for custom fees. If package is returned from customs due to not paid fees, we are not responsible for those charges.

INTERNATIONAL ORDERS PLEASE SEND A MESSAGE OUR WAY WITH THE ADDRESS THE PACKAGE IS SHIPPING TO SO WE CAN HAVE A CONFIRMED ADDRESS ON FILE.

When each order ships, tracking information/confirmation is sent out via email.

Please make sure that your address is correct and current, we are not responsible for incorrect address information. If your package ships to an address that is incorrect provided to us by you, please reach out to us for more information on how to proceed.

If address provided is incomplete, we will reach out via email and Etsy name provided to get the complete address. If there is not reply within 7 days, we have the right to cancel the order.

Refunds

NO RETURNS OR EXCHANGES. ALL SALES ARE FINAL.

Due to all our products being handmade and made to order, we hold our no returns policy.

If your item is damaged upon delivery or you are delivered an incorrect/incomplete order, contact us within 7 days of receiving your package and we will try our best to work through it with you.

LOST PACKAGES: if your package is lost in the mail, contact us for more information and instructions.

Our main goal is to make you happy, so do reach out with concerns or thoughts and we will do our best to get back to you!

Additional

Custom Orders are welcome, so if you can't find something that you really want, feel free to message us and we will work with you!

If you see an item in my shop and would like to add something else to it that is currently not offered, contact us and we will work with that as well!

WHOLESALE orders are welcome. If you are interested in wholesale, please contact us via email at NomiLu@outlook.com.

ALL SALES ARE FINAL

BUYER TAKES ON RESPONSIBILITY OF PRODUCTS

Thank you for stopping by!

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